Information Technology and Web Solutions
ATAPS® is an excellent tool for managing and facilitating everyday processes at a waste removal company.
ATAPS® promotes a great customer management by automation of customer data processing:
• You always have all the information available on every customer, which allows you to answer customer questions and solve problem situations
• Easy-to-create monthly reports on provided services (containers collected, additional services etc.)
• Agreement preparation and monitoring
• Administration of waste collection schedules and schedule printing in calendar view for both employees and customers.
• Registration of customer interactions allows any expert at your company solve customer problems by instantly acquiring all the necessary information anytime, anywhere
• Subscribing for/unsubscribing from additional services, e.g., requests for agreement changes, submission of complaints and suggestions, etc., via Web.
By automating following routine processes, ATAPS® saves you time and money that you would otherwise spend on monitoring and control operations in your waste management company:
• Organization of debt collection process and automatic debtor import from your accounting software
• History of provided services in an easy-to-read calendar form
• Route sheet preparation and printing for drivers
• Driver report entry into the system
• Reports on tasks completed by employees
• ATAPS® save you troubles related to document processing and workplace preparation as the system is available anytime, anywhere
• Data on customers and their histories are kept in a single database that is easily accessed anytime, anywhere
• Each employee has his/her own credentials (username and password) for accessing the system
• System reports are customizable; this system can be supplemented with additional reports and functionality at client's request.
More info: ATAPS_EN.pdf
